Privacy Policy

Who operates this website

This website is operated for The Original Pancake House, Netanya branch, to present the Corporate Happy Hour service and receive enquiries from companies. The privacy contact is Omer, at 052-690-0990 or omer.liberman990@gmail.com.

Information we may receive

• Information you choose to provide in the form or an enquiry, including your name, company name, phone number, number of employees, preferred date and message.
• Information you provide during a phone call, WhatsApp conversation or email exchange.
• Basic technical information that may be logged by the hosting provider, such as IP address, device and browser type, access time and pages viewed.
• Accessibility preferences saved in your browser using Local Storage, so the website can remember your selections.

Providing information and consent

You are not legally required to provide contact details. Providing them is voluntary and based on your consent, but without the required information we cannot contact you, check availability or prepare a quote.

The form does not store its contents on the website server. When you press the submit button, a pre-filled message opens in your email application. The information reaches us only if you choose to send that email.

How we use information

• To respond, check availability and prepare a quote.
• To coordinate an order, delivery and event-related service.
• To maintain business records, address disputes and meet legal obligations.
• To secure the website, diagnose faults and prevent misuse.

Enquiry details will not be added to a marketing mailing list without appropriate consent.

Sharing information

Information is shared only when necessary to provide the service, with operational and hosting providers that assist us, professional advisers subject to confidentiality duties, or when required by law or a competent authority.

Visiting external websites or services, such as WhatsApp or your email provider, is subject to those providers' privacy policies. Some service providers may process information outside Israel under the arrangements that apply to them.

Retention and security

Information from enquiries is kept for as long as needed to handle the enquiry, manage the business relationship and meet legal and accounting obligations, and no longer than reasonably necessary for those purposes.

We take reasonable steps to protect information, but no system can be completely immune from intrusion, malfunction or unauthorised access.

Cookies and local storage

As of the date of this policy, we do not operate advertising or analytics tools on this website. Local Storage is used only to save accessibility preferences. The hosting provider may use essential technical measures for security and operation.

Your rights

Subject to Israel's Privacy Protection Law, you may contact us to request access to personal information held about you, correction of information that is inaccurate, incomplete, unclear or out of date, or deletion where permitted by law.

Policy updates

We may update this policy when the website's operation or applicable law changes. The latest update date appears at the top of this page.